Privacy policy

Effective Date: January 28, 2026

1. Introduction

ARDI EXPRESS LLC (“Company,” “we,” “us,” or “our”) provides warehouse services located at 1590 Dan Kipper Drive, Riverside, CA 92507. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you use our services, visit our facilities, or interact with our website https://ardiexpress.com/.

By using our services, you consent to the data practices described in this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following categories of personal information:

Contact information (name, email address, phone number, mailing address)
Business information (company name, tax identification number, business address)
Billing and payment information (credit card numbers, bank account details)
Government-issued identification (for facility access and verification purposes)
Vehicle information (license plate numbers for facility access)
Inventory and goods information (descriptions, quantities, values of goods handled)

2.2 Automatically Collected Information

When you visit our website or facilities, we may automatically collect:

Device information (IP address, browser type, operating system)
Usage data (pages visited, time spent, referring URLs)
CCTV and security footage (at our warehouse facilities)
Access logs (entry and exit times at our facilities)

3. How We Use Your Information

We use the information we collect for the following purposes:

To provide, operate, and maintain our warehouse services
To process transactions and send related information, including billing and invoices
To manage your account and provide customer support
To ensure the security and safety of our facilities, personnel, and goods
To comply with legal obligations and regulatory requirements
To send administrative information, such as updates to our terms and policies
To respond to inquiries and fulfill your requests
To send marketing communications (with your consent where required)
To improve our services and develop new features

4. Legal Bases for Processing (GDPR)

If you are located in the European Economic Area (EEA), United Kingdom, or Switzerland, we process your personal data based on the following legal grounds:

Contract Performance: Processing necessary to perform our warehouse services agreement with you.
Legitimate Interests: Processing necessary for our legitimate business interests, such as security, fraud prevention, and service improvement.
Legal Compliance: Processing necessary to comply with applicable laws and regulations.
Consent: Processing based on your explicit consent for specific purposes (e.g., marketing communications).

5. Disclosure of Your Information

We may share your personal information with:

Service Providers: Third-party vendors who perform services on our behalf (payment processors, IT services, security providers).
Business Partners: Logistics providers, transportation companies, and customs brokers as necessary to fulfill services.
Legal Authorities: Government agencies, law enforcement, or other parties when required by law or to protect our rights.
Insurance Providers: For claims processing and coverage verification.
Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, comply with legal obligations, resolve disputes, and enforce our agreements. Specifically:

Account and transaction records: 7 years after the end of the business relationship
CCTV footage: [30-90] days unless required for investigation
Access logs: [12] months
Marketing preferences: Until you withdraw consent

7. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

Encryption of sensitive data in transit and at rest
Secure access controls and authentication systems
Regular security assessments and audits
Employee training on data protection
Physical security measures at our facilities

However, no method of transmission over the Internet or electronic storage is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

8. Your Privacy Rights

8.1 General Rights

Depending on your location, you may have the following rights regarding your personal information:

Access: Request a copy of the personal information we hold about you.
Correction: Request correction of inaccurate or incomplete information.
Deletion: Request deletion of your personal information, subject to legal retention requirements.
Portability: Request a copy of your data in a structured, machine-readable format.
Restriction: Request restriction of processing in certain circumstances.
Objection: Object to processing based on legitimate interests.
Withdraw Consent: Withdraw previously given consent at any time.

8.2 California Residents (CCPA/CPRA)

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA):

Right to know what personal information is collected, used, shared, or sold
Right to delete personal information held by businesses
Right to opt-out of the sale or sharing of personal information
Right to correct inaccurate personal information
Right to limit use of sensitive personal information
Right to non-discrimination for exercising your privacy rights

We do not sell personal information. To exercise your CCPA/CPRA rights, please contact us using the information provided in Section 12.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than your country of residence. These countries may have different data protection laws. When we transfer data internationally, we implement appropriate safeguards, such as Standard Contractual Clauses approved by the European Commission, to ensure your information receives adequate protection.

10. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience, analyze usage, and assist in our marketing efforts. You can control cookies through your browser settings. For more information, please see our Cookie Policy at https://ardiexpress.com/.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us:

ARDI EXPRESS LLC

Attn: Privacy Officer

1590 Dan Kipper Drive, Riverside, CA 92507

Riverside, CA 92507, United States

Email: [email protected]

Phone: +1 951-465-5212

For EEA/UK residents, you also have the right to lodge a complaint with your local data protection authority.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on our website with an updated effective date. For significant changes, we will provide additional notice, such as via email. Your continued use of our services after any changes constitutes acceptance of the updated Privacy Policy.

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Last Updated: January 28, 2026